Item 360 FAQs

Item 360 Basics FAQs

Find answers to common questions about items and Item 360 basics.

Pre-Item Setup Requirements FAQs

Find answers to common questions about pre-item setup requirements in Item 360.

Trade Item Hierarchy FAQs

Find answers to common questions about trade item hierarchy in Item 360.

Omnichannel Item Setup and Maintenance Q&A

Find answers to common questions about omnichannel item setup and maintenance in Item 360.

Apparel FAQs

Find answers to common questions about using Item 360 to set up and maintain domestic or direct import Apparel items and shippers, including those that flow through the Supplier Quote system.

Content Quality FAQs

Find answers to common questions about the content quality scores shown in Item 360 and more.

eDelivery FAQs

Learn more about eDelivery items, how to correct items that were incorrectly set up as eDelivery, and where to find instructions for correctly setting up eDelivery items in Item 360.

Multibox Item FAQs

Find answers to common questions about multibox items.

Variant Group FAQs

This FAQ addresses specific questions about setting up and maintaining a group of items as a variant group.

DSV Inventory FAQs

Find answers to common questions about DSV inventory management, whether you use APIs or want to manage your inventory directly in Item 360.

Walmart Restored Program FAQs

Find answers to frequently asked questions about the Walmart Restored program and setting up restored items in Item 360.

Condition Attribute FAQs

Find answers to frequently asked questions about the Condition attribute. This attribute is used to describe the state of an item (e.g., New, New without tags, Open Box, Restored).

Which Departments Should Use Item 360 for Item Management?

If your items are in the departments listed in this article, you must use Item 360 to set up and maintain them.

Which Walmart Tool Should I Use for Item Management?

Over the next few months, functionality will be removed from Walmart's legacy tools as Item 360 becomes your day-to-day item management tool. Learn when you should use Item 360, Supplier One, or existing processes.

Which Walmart Tool Should I Use for Apparel Item Management?

Over the next few months, Apparel functionality will be removed from Walmart's legacy tools as Item 360 becomes your day-to-day item management tool. Learn when you should use Item 360, Supplier One, or existing processes.

Why Doesn't My Content Appear on Walmart.com?

Learn what you should do moving forward if the content and images you submitted in Item 360 don't appear on Walmart.com.

Do I Need a New GTIN?

Learn about the principles that determine when you need a new GTIN.