As of September 18, 2024, U.S. suppliers are automatically redirected from Item 360 to Supplier One for item and inventory workflows. Suppliers who also sell in Canada and category advisors will continue using Item 360.
Below are answers to common questions about DSV inventory management, whether you use APIs or want to manage your inventory directly in Item 360.
General
1. What is changing about DSV inventory management?
Enabling assortment growth and optimizing efficiency will allow us to continue improving the shopping experience for our omnichannel customers in the U.S. Over the coming months, we are focused on the workflows for DSV inventory updates whether you use APIs or work directly within Walmart’s systems.
We recently updated the DSV Inventory Management APIs and documentation for your technical partners. All development on your side must be completed before March 2024 to ensure business operations continue smoothly.
You may also now use Item 360 to make DSV inventory updates.
DSV Inventory APIs
1. What should my technical partners know about the DSV Inventory Management APIs?
The DSV Inventory Management APIs allow management of current or recently changed inventory supply. All development on your side must be completed before March 2024.
Please ensure your technical partners have this information to ensure business continues to operate smoothly.
(PUT / POST) API Endpoints support GTIN as the item’s primary identifier when you update inventory levels. This standard aligns with workflows that require GTINs to continue item setup.
Both SKU and/or GTIN will be accepted until March 2024.
(GET) API Endpoints support search by either GTIN or SKU, and they will return both SKU and GTIN in the response.
A new Multiple Ship Node API enables an inventory-level view for an item across multiple ship nodes. This saves time by reducing the number of API calls needed and provides visibility into On-Hands Inventory Levels and two additional attributes:
Inventory Promised to Customer Orders: Inventory for orders that have been placed by customers and acknowledged by suppliers, but the items have not yet shipped.
Reserved Inventory Quantity: The amount of inventory available for customer orders.
An update to the Bulk Inventory - Ship Node API simplifies the item data structure, which improves processing speed by 33% and system performance by 66%.
2. Where can my technical partners find updated documentation?
The DSV Inventory API documentation has been updated for your technical partners. Refer to the Guide/Overview and the Reference Materials (Schema Structure; Responses; Samples).
DSV Inventory Management in Item 360
1. How do I manage DSV inventory in Item 360?
Click Maintenance in the left navigation menu of Item 360. Then, click the DSV Inventory tile to create a spreadsheet for your DSV items with the inventory attributes for all facilities or individual facilities.
Click Maintenance in the left navigation menu of Item 360. Then, click the Lag Time tile to create a spreadsheet for your DSV items with the lag time attributes for all facilities or individual facilities.
This functionality is currently available to select approved DSV suppliers only. If you don't see the Lag Time tile and would like to update item-level lag times, please contact your performance managers or Partner Support.
Select your Supplier Name and ID from the list of options. This will help if you have one user attached to multiple accounts.
Select your channel (e.g., Walmart.com DSV). This ensures that your case will route to the correct support team for DSV APIs.
Select Integration Questions or Issues.
Select API.
Help us narrow down the issue by selecting an option.
Review the suggested articles for possible solutions.
If you don't find a solution for your issue, scroll down the page and click Open a case via Email.Provide as many details as you can, such as screen shots that help show your issue. Click Submit Case & Upload Files.
2. Who should I contact for support with DSV inventory or lag time management in Item 360?
Make sure to select Walmart Stores (regardless of your actual channel). This ensures that your case will route to the correct support team for Item 360.
