Set Up eDelivery Items Using a Spreadsheet

Updated 2 months ago ​by Merch Transformation Change Management

As of September 18, 2024, U.S. suppliers are automatically redirected from Item 360 to Supplier One for item and inventory workflows. Suppliers who also sell in Canada and category advisors will continue using Item 360.
Setup is not yet supported in Item 360 for: Assortments, Import Shippers (General Merchandise), Pharmacy, and Fees. Please continue using your current processes (e.g., legacy workflows or systems).

When you want to set up new items for eDelivery (e.g., downloadable video games and e-gift cards that are sent to a customer's email address), download and use a spreadsheet as instructed in this article.

  • To set up items in bulk that are not eDelivery, see these instructions to create and download your setup spreadsheet.
  • If you're setting up a single DSV item or a single Owned or DSD item, we recommend doing it directly in Item 360 so the system validations can help you reduce errors.

Download an Item Setup Spreadsheet

  1. In the left navigation menu, click Setup.
  2. Click the Item tile.
    ​​​​​​​​​​​​​​If your Setup Hub shows your new GDSN publications (or Item Quotes from Supplier Quote) by default, you can still set up new items that are not synced with GDSN (or are not import items) by clicking the Setup New menu next to the GTIN search bar and selecting Items.
  3. Your answers to these questions will determine which attributes are included on your pre-populated item setup spreadsheet.
    1. Will these items be sold in stores? Select No to set up items for eDelivery.
    2. How will the items be shipped? Under Owned or DSV, select Digital Delivery / eDelivery.
      Digital Delivery / eDelivery is for items that are intangible (non physical) products.
    3. Select a Supplier Name / ID for your items: Start typing the name in the search bar, and select from the options.
    4. Select a Contract Number from the options.
      You can add a second supplier by clicking the circled "+" sign. If you only have a single Supplier ID and/or Contract Number, we'll pre-populate them in read-only fields.
    5. When setting up eDelivery items, you should NOT click this check box.
    6. Click the Next button.
  4. Select the Product Type that best describes your items (e.g., Video Games), select a Product ID Type (EAN, GTIN, ISBN, or UPC), and provide the Product IDs. Then, click the Download button.
  5. Click the Download button to start downloading your spreadsheet.

Complete and Submit the Spreadsheet

  1. For each item, make sure you provide all required attributes on all editable tabs. The Main Image URL and Additional Image URL are required at setup for all items except Apparel. Videos can be uploaded using a Rich Media maintenance spreadsheet (after setup is complete) or through Connected Content Partners.
    Refer to the Data Definitions tab (if available) for attribute definitions and requirements. If your spreadsheet does not have a Data Definitions tab, refer to Row 6 below the attribute names. For more details, read Understanding the Item Setup Spreadsheet. You can submit a partially completed spreadsheet and provide missing required info later in the Activity Manager.
  2. To submit your file in Item 360:
    • Click Upload in the left navigation menu.
    • Select Spreadsheet.
    • Click the Next button.
    • Select the file from your computer.
    • Provide an activity description.
    • Click Submit.
      If you are setting up items on behalf of distributors, you cannot submit the file in Item 360. Please email your item setup spreadsheet to your Walmart Merchant to submit.

Track Your Item Setup

Read Track Your Activities.

Have Questions?

Refer to our eDelivery FAQs.

Need to File a Case Ticket?

Please contact Partner Support. For detailed instructions, refer to this article.

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