Cost Management Overview

Updated 7 months ago ​by Merch Transformation Change Management

Maintenance is not yet supported in Item 360 for: Assortments, Import Shippers (General Merchandise), Pharmacy, and Fees. Please continue using your current processes (e.g., legacy workflows or systems).

The Cost Change Scenario application no longer supports cost changes. You may use Item 360 to update costs for eCommerce items (Online Only) and Store / Shared Items (Store Only / Store & eCommerce). Here's a quick overview of the cost updates that are supported for items using Item 360.

eCommerce Items

Store Items

Shared Items

(Store & eCommerce)

Are Cost Updates Supported in Item 360?




Level at Which the Cost Will Be Updated


Corporate or DC

Corporate or DC

Cost Updates at the Configuration Level

These are costs for eCommerce items applied at the item configuration level – across all warehouses and DSV facilities for your items.

Cost Updates at the Corporate Level

These are costs for store and shared items at a national level regardless of store or warehouse location.

Cost Updates at the DC Level

These are costs for store and shared items at a warehouse or distribution center level. These costs depend on warehouse location.

If an item routes through a High Velocity DC, you will receive the DC Cost template regardless of the item type. You can update the Corporate cost for the item by entering National under the DC Number column. If you only update Corporate cost, then the DC Cost will remain at the current value. The impact will be visible in POs cut incorrectly.

Where Should You Go in Item 360 to Make Cost Updates?

  1. In the left navigation menu, click Maintenance. Then, click the Cost tile.
  2. Copy and paste up to 5,000 Walmart Item Numbers in the box. Then, click the Download button.
  3. Your Cost maintenance spreadsheets will correspond to the Walmart Item Numbers you provided.
    1. If your items are sold online only, you'll get the eCommerce Cost maintenance spreadsheet. Provide or edit the value for Unit Cost.
    The eCommerce Cost maintenance spreadsheet is changing and will be rolled out by SBU/department starting August 30. Learn more in this article.
    1. If your items are sold in stores or shared, you'll get the Store Cost maintenance spreadsheet. Learn more about store cost in this article.
    2. If your items are sold in stores or shared AND are eligible for cost updates at the warehouse or distribution center level, you'll get the DC Cost maintenance spreadsheet. Learn more about DC cost in this article.
  4. When you've completed your Cost maintenance spreadsheet, submit your file in Item 360:
    • Click Upload in the left navigation menu.
    • Select Spreadsheet.
    • Click the Next button.
    • Select the file from your computer.
    • Provide an activity description.
    • Click Submit.

Track Your Changes

Read Track Your Activities.

Please allow up to 60 days for your cost update to be approved. If the activity has had the Walmart Action Required status for more than 60 days, file a case ticket and Partner Support will reach out to the merchant on your behalf. 

Need to File a Case Ticket?

Please contact Partner Support. For detailed instructions, refer to this article.

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