Submit Setup and Maintenance Requests
Follow the instructions in this article to submit your spreadsheets in Item 360. To submit bulk imagery, read Upload Images for Multiple Items.
Here are a few reminders and tips before uploading your spreadsheets:
- Make sure to save your spreadsheets with the .xlsx extension (also known as Excel Workbook format).
- If you upload a file that was previously used to create an Activity ID, and that activity is still incomplete, you'll see a pop-up message prompting you to provide your updates using the error spreadsheet from Activity Manager. This is to prevent creating duplicate activities.
- In the bottom of the left navigation menu, click Upload.
- Select Spreadsheet. Then, click the Next button.
- Select the file you want to upload.
- Verify your file.If you are submitting new activities, click the Next button and continue to Step 5.If you are submitting activities that already have Activity IDs, you'll see a Submit button (instead of Next). Click it to complete your upload.
- Provide a description for each spreadsheet you are uploading. Then, click the Submit button.You can use the same description for multiple submissions. Once submitted, each request is automatically assigned a unique Activity ID.
Track Your Changes
Read Track Your Activities.
Need to File a Case Ticket?
Please contact Partner Support. For detailed instructions, refer to this article.