Supplier Courses

Updated 3 months ago ​by Merch Transformation Change Management

As of September 18, 2024, U.S. suppliers are automatically redirected from Item 360 to Supplier One for item and inventory workflows. Suppliers who also sell in Canada and category advisors will continue using Item 360.
These areas are not yet supported in Item 360: Assortments, Import Shippers (General Merchandise), Pharmacy, and Fees. Please continue using your current processes (e.g., legacy workflows or systems).

Self-Paced Courses in Supplier Academy

We encourage you to complete these self-paced, on-demand courses in Supplier Academy. Click the course titles for direct links, or follow the paths from Retail Link below. If you run into issues accessing a course in Supplier Academy, please refer to this article.

Item Basics | Item 360 & iSAM

You may also access the course via Retail Link > Academy > Getting Started (under Quick Learning Articles) > Item Setup and Management Basics (under Walmart Item 360 Item Setup) > Item Basics | Item 360 & iSAM.

This 15-minute course gives you an overview of basic Walmart item concepts that you should know before setting up and managing items in Item 360.

  • A Spanish version of this course is also available.

Item 360 | Basics

You may also access the course via Retail Link > Academy > Getting Started (under Quick Learning Articles) > Item Setup and Management Basics (under Walmart Item 360 Item Setup) > Item 360 | Basics.

This 15-minute course gives you an overview of the Item 360 tool and its primary functions.

  • A Spanish version of this course is also available.

Item 360 | Basics & New Omni Item Spec

You may also access the course via Retail Link > Academy > Getting Started (under Quick Learning Articles) > Item Setup and Management Basics (under Walmart Item 360 Item Setup) > Item 360 | Basics & New Omni Item Spec.

We’ve transitioned the item setup process from Categories to Product Types for Items sold in the continental United States.

  • A Spanish version of this course is also available.

Item 360 | Basics and Direct Import Setup & Maintenance

You may also access the course via Retail Link > Academy > Getting Started (under Quick Learning Articles) > Item Setup and Management Basics (under Walmart Item 360 Item Setup) > Item 360 | Basics & Direct Import Setup & Maintenance. 

This workflow is available to all suppliers who have Direct Import Items and Apparel items that are in “complete” status in Supplier Quote.

  • Additional versions of this course are available in other languages. Learn more in this article.

Item 360 | Domestic & Direct Import Shipper Setup

You may also access the course via Retail Link > Academy > Getting Started (under Quick Learning Articles) > Item Setup and Management Basics (under Walmart Item 360 Item Setup) > Item 360 | Domestic & Direct Import Shipper Setup.

The Shipper Quote setup workflow is available to all Apparel suppliers who have shippers that are in “complete” status in Supplier Quote as of July 7, 2023.

  • A Spanish version of this course is also available.

Content Quality

You may also access the course via Retail Link > Academy > Getting Started (under Quick Learning Articles) > Item Setup and Management Basics (under Walmart Item 360 Item Setup) > Content Quality.

This 20-minute course gives suppliers an overview of Walmart's Content Quality enhancements and why content is important.

Pre-recorded Courses

Click the course titles for direct links to view the recordings.

Item Basics

Learn basic Walmart item concepts that will prepare you to understand the core attributes that drive everything from your item's journey through our supply chain to the experience customers will have in stores and online.

Item 360 Basics

Learn basic navigation of Item 360 – the tool that suppliers use to set up, maintain, and view Walmart item data.

Pre-Item Setup Requirements

Gain an understanding of the actions and processes that should be completed prior to Walmart Item Setup (i.e., Global Trade Item Number (GTIN) standards, WERCs, etc.).

Trade Item Hierarchy

Gain an understanding of the GS1 Standards and how to build a successful trade item hierarchy during Walmart Item Setup (i.e., GTIN standards and accuracy, etc.). This course will also cover common trade item errors and resolutions.

Item 360 Item Setup & Maintenance

Learn how to set up and maintain store and online items using Item 360.

GDSN Item Setup in Item 360

Learn how to set up a GDSN-synced item in Item 360. 

Item 360 Assortments & Shippers

Learn how assortment and shipper setup and maintenance currently works using Item 360.

Images, Rich Media & Key Content in Item 360

Learn how to upload and manage images, rich media and key content using Item 360.

Content Quality

Gain an understanding of content quality using Walmart Style Guides and best practices for providing engaging item content.

Item 360 Error Handling

Learn how to resolve/get help resolving common errors encountered during the item setup and maintenance processes.

Spreadsheets Sent by the Walmart Content Acquisition Team

If you receive content spreadsheets via email from the Walmart Content Acquisition team (e.g., home_SC@walmart.com, vehicle_SC@walmart.com, etc.), click here to read more about this process and gain an understanding of how to fill out these spreadsheets (see a sample here).

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