How to Access Item 360 Courses in Supplier Academy
The Item 360 Change Management Team has created self-paced, on-demand courses in Supplier Academy. Access them at https://supplieracademy.wal-mart.com/mod/wiki/view.php?id=2237 or navigate to the courses using the instructions below. We've also included tips if you run into issues accessing a course.
- Log in to Retail Link at https://retaillink.login.wal-mart.com/.
- Click Academy.
- Under Quick Learning Articles, click the Getting Started tile.
- Under Walmart Item 360 Item Setup, click Item Setup and Management Basics.
- This page has all of the available Item 360 courses as well as the Style Guide 101 course. Click on the course that you want to take.
- Click the Start button.
- Under Course Content, click the card for the course title.
- This window will appear. Do not close, refresh, or navigate away from this page.
- The course will open in a pop-up window. Click the Start Course button to begin.
Tips
If you run into issues accessing a course, here are best practices:
- If you are using your browser in Incognito mode, try a regular browser window.
- Make sure that your browser settings allow pop-ups from the Supplier Academy URL.
Additional Resources
Issue | How to Get Help |
Access issues within Retail Link | Please call the Retail Link help desk: 1-479-273-8888 |
Item setup and maintenance questions | Please file a case ticket with Partner Support (see detailed instructions in this article) |
Purchase Order issues | Please work with your Walmart Merchant |