Omnichannel Item Setup Overview

Updated 2 weeks ago ​by Merch Transformation Change Management

As of September 18, 2024, U.S. suppliers are automatically redirected from Item 360 to Supplier One for item and inventory workflows. Suppliers who also sell in Canada and category advisors will continue using Item 360.

In Item 360, our new omnichannel item setup process allows you to set up items for stores and online. Here's what you should know before getting started.

Setup is not yet supported in Item 360 for: Assortments, Import Shippers (General Merchandise), Pharmacy, and Fees. Please continue using your current processes (e.g., legacy workflows or systems).

The New Process

Here are the steps to set up your items in Item 360.

Why Is the Item Setup Questionnaire Important?

Your answers will determine which attributes are included on your item setup spreadsheet and if there is existing content that can be pre-populated.

The New Item Setup Spreadsheet

Here are highlights of what's changed.

Read more about the item setup spreadsheet in this article.

What Is the Trade Item Configurations Tab?

This tab is where you'll provide the ordering configuration(s) of Owned and DSD items.

Read more about Trade Item Configurations in this article.


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