Track Submissions by Products

Updated 3 months ago ​by Merch Transformation Change Management

As of September 18, 2024, U.S. suppliers are automatically redirected from Item 360 to Supplier One for item and inventory workflows. Suppliers who also sell in Canada and category advisors will continue using Item 360.

You can always track submissions by Activity IDs in your Activity Manager. If you need to take action on a submitted item, you'll receive an email with a link to the submission for the Activity ID.

Now, you can also view submissions by products in your Activity Manager. This view shows each item submitted in Item 360 by users who share your 6-digit Supplier ID(s). Easily track where specific items are in the review and approval process.

You can find specific items or activities using the Product or Activity ID Search bar next to the filter icon.

Copy and paste up to 200 Product or Activity IDs in the search bar. Remember to select the ID Type if you're searching for multiple items or activities (all of your IDs must be the same type). You do not need to select an ID Type if you're searching for only one item or activity. Then, click the Apply button.

Filter

Click the Filter icon to narrow down your list of items using any of the fields shown.

Quick Filters

Click one of these quick filters to see all of the items with that status.

Cards

See the table below the image for details about the card data.

Data

Description

Product Name

The Product Name for the item.

Item Submission Status

Indicates the status of the item:

  • In Progress / System Processing: We've received the submission and are checking the item for errors and whether approval is required.
  • Data Error: The submitter (supplier) needs to resolve errors or make requested updates before the item can be successfully processed.
    • Requires WERCS: A WERCS assessment is required before the item can be successfully processed.
    • Required Content Incomplete: Required content must be provided before the item can be successfully processed.
  • Trait Conflict: A Walmart associate needs to help resolve or override a trait conflict for the item.
  • Walmart Approval Required: A Walmart associate needs to review and approve the item.
  • Success: We've successfully processed the item, and it has been created or updated.
  • System Error / Timeout Error: There was a technical issue in our system. We will automatically attempt to reprocess the item every few hours.
    • If the error persists after 3 attempts, our system will stop trying to reprocess the item. If a day has passed and you still see these errors, please file a case ticket and include the Product ID.
  • Discarded: This item has been discarded.

GTIN/UPC/WIN

The Product ID for the item:

  • GTIN: The 14-digit Global Trade Item Number (GTIN) that identifies the product's consumable (selling) unit and is used to identify an item at any point in the supply chain.
  • UPC: The 12-digit Universal Product Code.
  • WIN: The Walmart Item Number assigned by Walmart to link a specific item configuration from a supplier to a Sellable GTIN

Submission Type

Indicates whether the item was submitted in a setup or maintenance activity.

Submission Date

The date the item was submitted in a setup or maintenance activity.

Activity ID

The alphanumeric ID that was automatically assigned when the activity was submitted.

Product Type

The Product Type under which the item is set up.

Product Category

The Ironbank category under which the item is set up.

Department Number

The financial department under which the item is ordered or replenished.

Fineline

Part of the item number grouping hierarchy, the fineline number is created by merchandising to group an item more specifically than the department number.

View Details

  1. Click the dots at the bottom right corner of the item card. Then, click View Details to learn more about the status of the item.
  2. Actions vary depending on the item submission status:
    1. If the item has errors, hover over the information icon at the top right corner of the card to learn more. Then, click Export to fix the errors in a spreadsheet and upload your corrected spreadsheet back into Item 360.
    2. If the item was submitted for setup and the status is Success, click View All Items in Catalog to see your new item in the Item 360 Catalog.
      If the item was submitted for maintenance and the status is Success, view the item in the Catalog by clicking the blue Walmart Item Number or GTIN on the item card.

Discard Submission

Items are purged from the system automatically after 90 days. If you have incorrect or duplicate item submissions that are stuck in the Supplier Action Required or Walmart Action Required status, you can discard the item submission in the Activity Manager.

  1. Click the dots at the bottom right corner of the item card. Then, click Discard Submission.
  2. Click the Discard button to confirm your action. The item setup or maintenance request in the activity will be discarded.
You can also discard an item submission from the activity details page. Click Discard Request above the item card(s) to remove all or multiple items in the submission. Or, you can remove a single item in the submission by clicking Discard Request on the item card.

Need to File a Case Ticket?

Please contact Partner Support. For detailed instructions, refer to this article.

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